About Us
Quality Pet Care
Reliable and Trustworthy Caretakers
Reliable and Trustworthy Caretakers
Jen’s Pet Parlor is a family owned and operated pet grooming salon and boutique where pets are treated like family! Our goal is to make your pet’s visit as calm and comfortable as possible by providing a clean, safe, fun and loving environment that is customized to your pet’s needs.
Reliable and Trustworthy Caretakers
Reliable and Trustworthy Caretakers
Reliable and Trustworthy Caretakers
When you live a busy life, it is hard to consistently provide the attention and care that your pets can demand. With years of satisfied owners and loved pets, you can rely on us to care for your pets. We are always prepared for any pets' needs and ensure that your pet will receive the best care and love. Their happiness and care is our p
When you live a busy life, it is hard to consistently provide the attention and care that your pets can demand. With years of satisfied owners and loved pets, you can rely on us to care for your pets. We are always prepared for any pets' needs and ensure that your pet will receive the best care and love. Their happiness and care is our priority and we strive to provide a service we would want our own pets to receive.
Specialized Service
Reliable and Trustworthy Caretakers
Specialized Service
We understand that each pet has their own individual/special needs and that is why all of our pet grooming services include a personalized shampoo and conditioner designed to fit your pet's unique skin and coat at no extra charge. Our services also include an express service, meaning your pet will have our full attention while here and we
We understand that each pet has their own individual/special needs and that is why all of our pet grooming services include a personalized shampoo and conditioner designed to fit your pet's unique skin and coat at no extra charge. Our services also include an express service, meaning your pet will have our full attention while here and we do not book any other dogs while we are working on yours to ensure a fast, easy grooming visit for your pet. This helps keep the grooming experience less stressful on your pet.
Meet the Staff
Our Staff
Jen (Owner)
Jennie is the Owner of Jen's Pet Parlor and has been grooming for 22 years. She is a mother of two, Kacey and Kalieria. Jennie also has 2 boxers, Laila and Axle.
Prior to opening her own business Jennie worked as a Pet Grooming Salon Manager and Pet Grooming Trainer where she taught grooming all over the valley for 13 years.
Jen has her Associates Degree in Paralegal and is currently working on finishing her Bachelors Degree in Business Administration at NAU. She also owns a travel agency franchise with Dream Vacations.
When not grooming she enjoys sewing, painting, traveling and event planning.
Kailey
Kailey has been grooming for 12 years. She has 2 dogs, a Pit Bull named Zipper and a Rottweiler named Zuzu. When she is not grooming she is spending time working on her photography business and spending time with her family and pets.
Amber
Amber has been grooming for 10 years and has one fur baby at home, a 7 year old yellow lab named Barkley. When not grooming Amber loves spending time with her mom and Barkley, watching crime shows and playing video games.
Patricia
Patricia has been grooming for 18 years. When she is not grooming she enjoys spending time with her little family and showing dogs. She has an Australian Shepherd named Wynn and has been showing dogs since she was 8 and specifically enjoys showing Australian Shepherds.
Jessie
Jessie has been grooming for 6 years. She has a German Sheherd/Blue Heeler mix named Goose and a fluffy Tuxedo cat named Mao. When she is not grooming, she enjoys spending time with her animals, friends and family as well as playing video games.
Jazmyne
Jazmyne has returned to us after taking some time off to be a stay at home mom! Jazmyne has been grooming for 11 years! She has 4 children, 3 girls and a boy and has a German Shepherd named Mowgli, a Chihuahua Corgi mix named Daisy and 2 cats. When she’s not grooming she enjoys spending time with her kids and going to the gym.
Our Services
Bath and Brush service
Bath and Brush service
Bath and Brush service
Our bath and brush services include:
Bath with personalized shampoo and conditioner
Gland expression (external only and by request only)
Blow dry
Brush out
Toenail trim
Ear cleaning
Sanitary trim (if needed or desired)
Pad and feet trim (if needed or desired)
Touch-up Groom Service
Bath and Brush service
Bath and Brush service
The touch-up groom includes all of the services associated with the bath and brush service along with trimming of your pet's face and "feathering" (hair along outside of legs, belly and chest) and tail and is based on the condition of your pet's coat.
Full Groom Service
Bath and Brush service
Full Groom Service
Our full groom services include all of the the services associated with the bath and brush service with the addition of a personalized all over hair cut and style to meet the needs of both you and your pet.
Add-on Services
Walk-in Services
Full Groom Service
These items can be added to any bath and brush, touch-up or styling groom and include:
Pet Safe Hair Accent Coloring
Nail grinding
Nail Polish
Tooth brushing
De-Shed treatment
VIP Spa package:
(includes both Tooth brushing and Nail grinding)
Flea and Tick Shampoo (Used only if your dog has fleas or ticks)
Flea and Tick Spot On 30 day preventative
(with K-9 Advantix II which repels all stages of fleas, ticks and mosquito life stages)
Walk-in Services
Walk-in Services
Walk-in Services
We provide services on a walk-in basis as follows:
Toenail Trim
Nail Grinding
Nail Polish
Tooth brushing
Gland expression (external only)
Ear cleaning
Our Products
Walk-in Services
Walk-in Services
All of our shampoo's are certified gluten free, wheat free, paraben free, non-toxic biodegradable, vitamin and protein fortified, ph balanced and always gentle on your pet's skin.
Our Policies
At Jen's Pet Parlor your pet's health and safety are our number one priority. All services are based on what is best for your pets' skin and coat and customized to fit both you and your pets needs. Please review all of our company policies by clicking below.
Company Policies
Health: We ask that customers understand that grooming can be stressful to some pets and we ask that our customers inform the groomer if your pet has any heart conditions, or any stress related issues prior to grooming. We cannot guarantee that we will be able to groom pets with stress related issues or other health or behavioral issues but we will always do the best we can within your pets individual limits. It is necessary to have all pets up to date on all vaccinations prior to every grooming. All cats are required to show proof of the Rabies vaccination in order to be groomed. We will not groom pets that have been given medications for the purpose of sedation. Pets showing any signs of being under any type of sedation will be sent home.
Coat Condition: Customers must understand that this establishment puts the pet's comfort above all else. In the event that a pet's coat is matted, the groomer may have to shave the matts out rather than perform a painful dematting procedure. Customers must understand that if the pet is severely matted, there is an increased risk for clipper burn or cuts to occur. All attempts will be made to prevent this, however in many extreme matt conditions, it is unavoidable. Matted pets take additional time, care and handling to groom so there may be additional fees added to the regular grooming price if a pet's coat is matted.
Emergencies: In the event of an emergency, we require that our customers authorize us to immediately seek professional veterinarian attention for your pet (at the customer's expense) and understand that all attempts will be made to contact our customers in the event of an emergency.
Cancellation and Late Policy:
If appointments need to be changed or cancelled we require that customers give at least 24 hour notice so that the appointment time can be made available to another client who is on a waiting list. If two appointments are missed without giving proper notice, client's are then required to pre-pay prior to scheduling any future appointments. We ask that our customers be on time dropping off and picking up their pet. If one customer is late dropping off, it makes the rest of our appointments and day fall behind. Because of the nature of how we book our appointments here we have a 10 minute late policy whereby if you are more than 10 minutes late dropping off your pet without giving us proper notice, we reserve the right to cancel your appointment which may result in a cancellation fee of $50 or we may charge a late fee.
Cancellations/No Show and Late Fees:
Customers who book an appointment and do not call or contact us in any way prior to the time of their appointment may be subject to a no show fee of $50 which will be automatically charged upon failure to show for any scheduled appointment. A late fee may be charged for anyone who is more than 10 minutes late dropping off and is at the discretion of the groomer.
After Hours and Abandoned Pet Fee: Any pet left after hours will be assessed an after hours boarding fee of $1 per minute left without direct communication or pick up. Any pet left longer than an hour past our closing time without any communication will be considered an abandoned pet and will be charged an overnight boarding fee of $150.00. Pets not picked up after 24 hours will be considered abandoned and will be surrendered to the proper authorities and a police report will be issue
